Hi sir, First of all, we are very regret that you did not receive your goods. But as you can clearly see on the order page, you placed the order on August 18th, and we shipped it on the 21st. Furthermore, I received a notification from Alibaba Logistics about the delivery failed (because the recipient was not at the delivery address), and provided you with the contact information of your local service provider to remind you to handle the issue, but you did not check my messages.